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Infrared Sauna FAQs

General Questions

What should I bring?

Please bring at least two towels per person — one to wipe away sweat during your session and another to dry yourself after showering.

Wear comfortable clothing and shoes that are easy to remove, and bring swimwear or suitable clothing for using the sauna and cold plunge.

We also recommend bringing a drink bottle to stay hydrated. Filtered drinking water is available from the basin tap for refills.

Is the facility private?

Yes. Every booking includes exclusive use of the entire wellness space. You'll have private access to the infrared sauna, cold plunge, red light therapy and outdoor shower for the duration of your session.

How many guests can attend?

A maximum of two guests can attend each session, ensuring a comfortable and private wellness experience.

Is it suitable for beginners?

Yes. Reset Room is suitable for beginners. We provide recommended sauna and cold plunge protocols to help you enjoy a safe, comfortable and effective wellness experience.

Do I need to book in advance?

Bookings are essential. We offer a limited number of sessions daily, and advance booking ensures you secure your preferred time.

Is there parking available?

Yes. Free street parking is available directly outside Reset Room, making it easy to access our private wellness studio in Bateau Bay on the Central Coast.

Is there CCTV at The Reset Room?

Yes. CCTV operates around the outside of the property and at the entrance to The Reset Room for security and safety purposes. There are no cameras inside The Reset Room, sauna, cold plunge, shower or changing area, so your private session remains private.

Are there bathroom facilities onsite?

Yes. The Reset Room has a private toilet and hand basin, as well as a private outdoor shower for rinsing off before, during or after your session. Filtered drinking water is also available from the basin tap.

Health & Safety

At Reset Room, your health and safety are our absolute priority. To ensure a seamless and secure experience, please review the following essential protocols before your session:

• Guest Restrictions: We do not accommodate guests with acute medical conditions, open wounds, or those who are pregnant. Please inform us of any health concerns prior to booking.

• Protocol Guidelines: Our sauna and cold plunge protocols are designed for optimal recovery. Please follow the recommended duration and temperature settings provided in your booking confirmation.

• Hydration & Hygiene: Please bring two towels per person and swimwear. We provide filtered water and a private outdoor shower for your convenience. Please ensure you are hydrated before and after entering the sauna.

• Private Space: Every booking includes exclusive use of the entire space. No shared facilities or waiting times. We provide a serene environment for your complete privacy.

• Booking Requirements: Bookings are essential to secure your exclusive access. Please note that we do not accept walk-ins for private sessions.

We are committed to providing a safe, professional, and premium wellness experience in Bateau Bay.

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